Everyone who processes data/personal information understands that they are contractually responsible for following good data protection practice
Everyone who processes data/personal information is appropriately trained to do so under supervision
Anybody wanting to make enquiries about handling data/personal information knows what to do dealing promptly and courteously with any enquiries about handling data/personal information and describes clearly how it is done
How S.G.N.S. will regularly review and audit the ways it holds, manages and uses data/personal information and will regularly assess and evaluate its methods and performance in relation to handling data/personal information
All staff and volunteers are aware that a breach of the rules and procedures identified in this policy may lead to action being taken against them.
The Project Manager is the data processor for all of the data/personal information that is held about staff, Trustees, volunteers or service users in some form, at S.G.N.S. The Project Manager and nominated staff/volunteers will be personally responsible for accessing, processing and using data/personal information in accordance with the Data Protection Act.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: • First name and last name
• Phone number
• Address, Post Code
• Date of Birth
• Next of Kin contact
• Health status
• Medical information
Use of Data
Swarcliffe Good Neighbours Scheme uses the collected data for various purposes:
• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service if you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address any issues
Transfer Of Data
• To comply with a legal obligation
• To protect and defend the rights or property of Swarcliffe Good Neighbours Scheme
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links To Other Service Providers
Our Service may contain links with other Service Providers that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party organisations or services.
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Length Of Time Personal Data Is Stored By SGNS
SGNS only keep your Personal Data for as long as is reasonable and necessary for the relevant purposes of the Scheme. If you would like information deleted from our records, then please contact SGNS.
• By phone number: 0113 232 6910
• By email: firstname.lastname@example.org
• By post: Stanks Gardens, Swarcliffe, Leeds, LS14 5LS