Swarcliffe Good Neighbours Scheme Privacy Policy

Privacy Policy for Swarcliffe Good Neighbours Scheme informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible in the Swarcliffe Good Neighbours Scheme Data Protection Policy and Procedures. The Project Manager (Data Protection Officer) is responsible for ensuring that the policy is implemented and will have overall responsibility for:

Everyone who processes data/personal information understands that they are contractually responsible for following good data protection practice

Everyone who processes data/personal information is appropriately trained to do so under supervision

Anybody wanting to make enquiries about handling data/personal information knows what to do dealing promptly and courteously with any enquiries about handling data/personal information and describes clearly how it is done

How S.G.N.S. will regularly review and audit the ways it holds, manages and uses data/personal information and will regularly assess and evaluate its methods and performance in relation to handling data/personal information

All staff and volunteers are aware that a breach of the rules and procedures identified in this policy may lead to action being taken against them.

Data Processor

The Project Manager is the data processor for all of the data/personal information that is held about staff, Trustees, volunteers or service users in some form, at S.G.N.S. The Project Manager and nominated staff/volunteers will be personally responsible for accessing, processing and using data/personal information in accordance with the Data Protection Act.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: • First name and last name

• Phone number

• Address, Post Code

• Date of Birth

• Next of Kin contact

• Health status

• Medical information

Use of Data

Swarcliffe Good Neighbours Scheme uses the collected data for various purposes:

• To provide and maintain the Service

• To notify you about changes to our Service

• To allow you to participate in interactive features of our Service if you choose to do so

• To provide customer care and support

• To provide analysis or valuable information so that we can improve the Service

• To monitor the usage of the Service

• To detect, prevent and address any issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your home address where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Swarcliffe Good Neighbours Scheme will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to any voluntary, statutory or private organisations unless there are adequate controls in place including the security of your data and other personal information. Disclosure Of Data Legal Requirements Swarcliffe Good Neighbours Scheme may disclose your Personal Data in the good faith belief that such action is necessary:

• To comply with a legal obligation

• To protect and defend the rights or property of Swarcliffe Good Neighbours Scheme

• To prevent or investigate possible wrongdoing in connection with the Service

• To protect the personal safety of users of the Service or the public

• To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Service Providers

Our Service may contain links with other Service Providers that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party organisations or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes to our Privacy Policy via letter/telephone/newsletter, prior to the change becoming effective and update the "effective date" at the bottom of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when the Privacy Policy is presented at the Executive Management Committee Meeting.

Length Of Time Personal Data Is Stored By SGNS

SGNS only keep your Personal Data for as long as is reasonable and necessary for the relevant purposes of the Scheme. If you would like information deleted from our records, then please contact SGNS.

We do not use Cookies.

If you have any questions about this Privacy Policy:

• By phone number: 0113 232 6910

• By email: swarcliffegoodneighbours@gmail.com

• By post: Stanks Gardens, Swarcliffe, Leeds, LS14 5LS